Frequently Asked Questions
Can’t find the answer to your question? You can find more information via our contact & questions page, or simply ask your question via the button below.
Yes. We work with a permanent team of general practitioners.
Yes, registration is open to everyone. If you also want to register your family members with us directly, you can do so using the same registration form.
No. If you live further than a 10-minute bike ride from the practice, registration is not possible.
Basic insurance covers much of the care you receive from a general practice. These are the phone calls, visits and consultations by, for example, a family physician, physician assistant, physician assistant, physician assistants and/or nurse specialist. Another part is subject to a deductible. These are the costs you have to pay yourself as a patient for the care you receive. These include additional tests, referrals and medication.
This can be done through JansApp. You then chat with a staff member who can help you make an appointment.
You need an e-mail address and a Dutch mobile telephone number.
We are open every Monday through Friday from 08:00-17:00. For evening, night and weekend emergencies call: Sint Franciscus Gasthuis GP clinic: tel 010-4669573.
Rotterdam Centrum: Vasteland 22
Rotterdam Kralingen: Struisenburgstraat 46
Practice Rotterdam Zuidplein: Dynamostraat 18
Yes, that’s possible. Only if you live further than a 10-minute bike ride from the practice will we unfortunately not be able to complete your registration.
When you need care, it’s nice when you can be helped as quickly as possible and close by. To non-enrolled patients, in addition, general practitioners often charge additional fees. And should it ever happen that you need care outside opening hours, you will usually only be helped at a GP clinic if you are registered with a GP in the same municipality.