FAQ

Frequently Asked Questions

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Yes. We work with a permanent team of general practitioners.

Yes, registration is open to everyone. If you also want to register your family members with us directly, you can do so using the same registration form.

No. If you live further than a 10-minute bike ride from the practice, registration is not possible.

Basic insurance covers much of the care you receive from a general practice. These are the phone calls, visits and consultations by, for example, a family physician, physician assistant, physician assistant, physician assistants and/or nurse specialist. Another part is subject to a deductible. These are the costs you have to pay yourself as a patient for the care you receive. These include additional tests, referrals and medication.

This can be done through JansApp. You then chat with a staff member who can help you make an appointment.

You need an e-mail address and a Dutch mobile telephone number.

We are open every Monday through Friday from 08:00-17:00. For evening, night and weekend emergencies call: Sint Franciscus Gasthuis GP clinic: tel 010-4669573.

Rotterdam Centrum: Vasteland 22
Rotterdam Kralingen: Struisenburgstraat 46
Practice Rotterdam Zuidplein: Dynamostraat 18

Yes, that’s possible. Only if you live further than a 10-minute bike ride from the practice will we unfortunately not be able to complete your registration.

When you need care, it’s nice when you can be helped as quickly as possible and close by. To non-enrolled patients, in addition, general practitioners often charge additional fees. And should it ever happen that you need care outside opening hours, you will usually only be helped at a GP clinic if you are registered with a GP in the same municipality.

We work together with Dokter & Diagnostiek. This is a reliable laboratory that provides high-quality testing at low rates. This is beneficial, as the costs of laboratory tests are often applied to your deductible. If you have not yet used your deductible, this means you will pay less out of pocket.

Sometimes, the health insurer does not reimburse the costs of the test directly. In that case, you will receive an invoice from Dokter & Diagnostiek. You can submit this invoice to your health insurer. The costs are always reimbursed, but they do fall under your deductible. If you have not yet used your deductible, you will need to cover these costs yourself.

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Rotterdam Kralingen
Struisenburgstraat 46
+31 10 311 6010

Rotterdam Centrum
Vasteland 22
+31 10 318 8100

Rotterdam Zuidplein
Dynamostraat 18
+31 10 268 9450

Menu

Rotterdam Kralingen
Struisenburgstraat 46
+31 10 311 6010

Rotterdam Centrum
Vasteland 22
+31 10 318 8100

Rotterdam Zuidplein
Dynamostraat 18
+31 10 268 9450